Laurence Pisani
Laurence Pisani

I am Head of Testing at Scott Logic, responsible for the overall direction of the practice and how we deliver testing to our clients. I have a background in combining psychology with software engineering, with a keen interest in Human Factors testing and how we interact with technology.

Articles

Three Steps to Improving Customer Experience Through Testing

Taking the time upfront to consider the focus of your testing can pay dividends. It shouldn’t just be a priority to test early to decrease the cost of fixing issues, it should also be a priority to test in the right way from the start, to ensure we are meeting the needs of our users.