The shift in thinking from discrete change projects to continuous product delivery and the evolution of the IT organisation to incorporate DevOps means that we can now be truly agile in technology delivery. But there is much more to business agility than technology. The barrier to further business agility is often the physical manifestation of the organisation itself.
In this talk, Manila McLean, Newcastle Building Society CIO, and I reflect on our experiences and learnings from how we've led our respective businesses to address the challenges of the pandemic. We look ahead to how our organisations will be returning to the office - and what this means for ways of working, managing productivity and staff wellbeing.