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UX Design

UX Design
The process for meeting accessibility standards can seem overwhelming. In this post, I explore three ways of approaching accessibility that make achieving it more manageable.
UX Design
This post provides a summary of the main talks and workshops I attended during UX Scotland 2019 as well as my key insights and takeaways from the conference. The blog is centered around the themes of mapping, emotions, focus and silence.
UX Design
Clean Design is the cleanliness of your design files and the practices of creating these files rather than the design outcome you generate from them. In this post, you can find a few tips on how you can start applying Clean Design.
UX Design
We know that emotions can move markets through optimism and pessimism but what about apathy, stress and the embarrassment that we feel when discussing our finances? Designing for emotion is not a new concept but perhaps it has been overlooked in FinTech. In this post, I share my take on the FinTech Design Summit 2019 focusing on an angle that puts people’s emotions at the center of FinTech Design.
UX Design
In order to make well-informed design decisions when it comes to the approach for cross-platform design, we need to first understand the subtleties and idioms of both platforms. With this knowledge we can define a cross-platform design strategy which should result in efficient design and development cycles and an effective app experience.
UX Design
We had a stand at the recent Service Design in Government conference and took the opportunity to gain some insight into the community, using LEGO! Here's what we did, why and the results.
UX Design
In this article, I share my take on the recent Big Data LDN 2018 conference and delve into some particular highlights from Dr Hannah Fry's keynote.
UX Design
Article provides an overview of trends in UX from the UX Poland 2018 conference, that arguably will be an important part of the UX Design industry in the coming months and years. Topics include promoting honesty with simplicity in our design, cross-app integrations, and the rise of progressive web apps as the future of mobile experiences.
UX Design
Open Banking came into force in January 2018. It was introduced to shake-up the fundamentals of the UK financial sector by aiming to create competition and foster collaboration. This blog post will take a brief look at what Open Banking means for the user experience by reviewing some of the current Consent Models (permissioning flows) for adding a users’ bank account to the account aggregator Yolt.
UX Design
There are many directions a design can take when generating ideas for a project. Sketching can quickly get the ball rolling and help you look beyond perfection, ensuring you can continually iterate with minimal cost.
UX Design
Last week I attended the annual UX Scotland conference. In this post, I will share my experience of the event and some of the insights I gained.
UX Design
Protecting users’ privacy and security is often seen as a task for developers. However, UX designers can work alongside developers and play a role in that. In this post, I present a few ways in which designers can help users protect their data.
UX Design
Animation prototyping tools have been increasing in popularity, but also in variety. I spent a week exploring these tools and in this post I will try to gauge which tool is most appropriate for the needs and workflows of our team.
UX Design
Last week, designers from across the globe gathered for the annual Interaction conference. Here are some of my thoughts and takeaways from the event.
UX Design
In this post, I go over the similarities and differences between Sketch and Illustrator when working with type.
UX Design
Inspired by a recent dot chart visualisation focusing on the change of a value in different circumstances, this blog post presents the same data visualised using a slopegraph and compares and contrasts the two forms.
UX Design · Video
Why don't we adopt responsive design on the desktop? In this talk I demonstrate the power and fresh challenge of applying responsive design to desktop productivity applications.
UX Design
Insurance is stuck between a rock and a hard place when it comes to user experience. This post will detail some thoughts on what can be done in the short term to steer their customer’s experience in the right direction.
UX Design
This post looks at the pros and cons of some of the automated handoff tools available for designers to share style specs with developers.
UX Design
Facilitating UX workshops can be challenging when ideating with non-designers who have not participated in a UX workshop and are sceptical about its value. In this post, I suggest four tips for achieving successful UX workshops and gaining the trust of the more sceptical participants.
UX Design · Video
A talk from NUX5 where I explore conversational UIs and conversational commerce.
UX Design
Despite all the excitement around chatbots, conversational UIs and conversational commerce, you need to take a step back and consider whether they could be appropriate for your services. This post weighs up the potential against the current reality and highlights aspects to consider.
UX Design
Last week I attended the UX Scotland conference held at the impressive setting of Our Dynamic Earth in Edinburgh. The 3-day conference, sponsored by Scott Logic, contained a selection of interesting case studies, workshops, hackathons and other social events. Graham Odds, Head of UX Design at Scott Logic presented two...
UX Design
This blog post highlights an awkward problem in one of the key building blocks of an automated conversational UI and suggests a few strategies for how to deal with it.
UX Design
Body as interface is plausible either when the body is in a controlled environment or when the device becomes part of the body. Exploring this notion allows us to stop designing interfaces and start designing experiences.
UX Design
We have recently been working on concept designs for a banking app aimed at the new generation of bank users. The main screen of one of such concepts hinges on a seamless transition between different views to communicate the relationship in the underlying data. While we often work with smaller,...
UX Design · Video
Conversational Commerce drastically re-imagines the way services are delivered to customers by moving interactions with them into chat, messaging or other natural language interfaces such as voice. The following video captures some of our initial thoughts on how this might apply to financial services.
UX Design
The size of things is relative to the scale that we set. This might sound like a trivial notion, but it is key to creating meaningful data visualisations.
UX Design
On the 1st of March myself and Graham Odds travelled to Helsinki, Finland to attend the 8th annual Interaction week.
UX Design
I am often asked for recommended reading on design by people from all sorts of different backgrounds. My answers vary wildly depending on the person asking and the angle or topic I think might be most relevant to them. However, there are certain books that come up quite often so...
UX Design
During the end of last week, UX Scotland 2015 took place at the Dynamic Earth, offering a selection of interesting talks, workshops and social events. The conference was filled with interesting guests sharing their personal experiences, including Scott Logic’s Graham Odds. The hot Summer Sun proved to offer the ultimate...
UX Design
An examination of the current state of in-car UIs, and how Apple, Google and Tesla are significantly shaking things up.
UX Design
The link between hip hop and UX design doesn't come up often, but it should.
UX Design
Well designed objects and interfaces do not require lists of instructions. Why not?
UX Design
An outline of principles that will help you design more compelling data visualisations, from the respective strengths of various means for visually encoding values to the most appropriate patterns for conveying relationships.
UX Design
Last week I spoke at and attended UX Scotland 2013, a new user experience design conference organised by Software Acumen. Over the course of 2 days, 31 sessions and roughly 130 delegates ensured that Our Dynamic Earth in Edinburgh was filled with ideas, discussion and enthusiasm. Overall, the conference was...
UX Design
Some thoughts and concerns about adaptive systems, emphasising the necessity to seriously question any assumptions they operate under so that the benefits they might bring to the user experience of a product outweigh any frustrations or negativity.
UX Design
A critical appraisal of my 'If Broad Habitats In The UK Were Clustered...' visualisation, highlighting some of its shortcomings and issues in the underlying data source that the 'pretty picture' does a good job of masking.
UX Design
This article considers a recent change to the BBC Weather site as an example of how overuse of information visualisation techniques and inconsistent design decisions can undermine what is otherwise an excellent content-first experience.
UX Design
Last week I attended the UX London 2012 conference. This was my first public foray into the world of User Experience and it proved to be both educational and thought-provoking. Having read his book, Sketching User Experiences, I had high expectations of the opening presentation from Bill Buxton (@wasbuxton) and...
UX Design
This article presents a concern I have regarding the development of infographics and shows an example of the kind of critical thinking I believe the world of infographics is unfortunately all too often missing.
UX Design
This article presents a critique of radar charts, a chart type commonly used to display multivariate data, higlighting how they are poorly designed to effectively communicate information in the underlying data, and presents a number of more effective alternatives.
UX Design
Yesterday I spoke at the Flash On The Beach conference in Brighton as part of the Elevator Pitch session. I think the session went really well, with a great mixture of topics so (hopefully) everyone was suitably entertained. As previously mentioned, my 3-minute talk was titled How I Learned to...
UX Design
Last week I attended a series of information visualisation workshops run by Stephen Few. The classes were based around his three books to date: Show Me The Numbers, Information Dashboard Design and Now You See It. Here follows an overview of the material covered and my thoughts on the event....
UX Design
Contextual cues are frequently used in user interface design to communicate functionality and behaviour to the user, removing the need for the user to guess. For example, on the web, the underlining of text is commonly used to indicate a hyperlink. In addition to underlining, one or more of a...
UX Design
This blog post looks at a recently published set of charts in a UK newspaper and how they fail to help in the comprehension of the data which they visualise. I will also look at much more effective ways of displaying this same data. At Scott Logic we tend to...